Perfect Fit Guarantee Refund Policy

Returns

FortuneSuits garments are made based on the measurements you supply. Follow FortuneSuits' measurement instructions carefully and the garments should fit perfectly.

However, sometimes items may need to be adjusted and so FortuneSuits offers a perfect fit guarantee:

1. Local tailor adjustments. 

  • Complete suit - $120
  • Separate jacket - $80
  • Separate trousers - $40

Any costs exceeding these must be paid by the customer. To claim adjustment refund, do the following:

1. Take your garments to any local tailor.

2. Have the necessary adjustments made within 20 days of receiving your order.

3. Get a receipt from the tailor!

4. E-mail the receipt, including your order number, to ceo@fortunesuits.com

2. If necessary adjustments are not possible, FortuneSuits will remake your garments.

To claim a remake, do the following:

1. Contact FortuneSuits at ceo@fortunesuits.com within 10 days of receiving your order to determine that your garments cannot be altered by a tailor.

2. Have your local tailor, at customer expense, fill in measurement adjustments on the measurement form that will be emailed to you. If this form is not used, FortuneSuits will be unable to provide you with a remake.

3. After getting the remake approved by FortuneSuits, send the garments you want replaced to FortuneSuits within 5 days to the address provided in the email received approving a remake. This shipment will be paid for by the customer. Remember to include the printed and filled in adjustment form. 

3. If necessary adjustments are not possible, and you do not have enough time for the day of your event to have a remake made, FortuneSuits will provide you a 100% refund on the cost of your unworn garment.

To claim a refund do the following:

1. Contact FortuneSuits at ceo@fortunesuits.com within 10 days of receiving your order to determine that your garments cannot be altered by a tailor.

2. After getting the refund approved by FortuneSuits, send the garments you want refunded to FortuneSuits within 5 days to the address provided in the email received approving a refund. This shipment will be paid for by the customer. Once the unworn garments are received a refund will be issued and received by buyer within 10 business days.